Terms & Conditions

By enrolling into a WEA Sydney course, students have acknowledged they have read the WEA Sydney Student Handbook and agree to abide by a series of basic rights and responsibilities, and understand the reimbursement & voucher policy.

Student Rights

All students have the right to learn in a supportive environment.

Fair and respectful treatment from WEA Sydney staff and tutors in line with equity and antidiscrimination legislation, and WEA Sydney policies.
Access to WEA Sydney’s management, through our grievances procedure, to assist in any matters of concern.
Provision of and access to courses that recognise individual needs and learning styles.
Protection from harassment.
Procedure of appeal for a review of the results of a formal assessment.
The right to learn in a safe, professional and clean environment.
The presentation of courses, without additional or hidden costs, as advertised.
Free availability of information concerning enrolments, policies and procedures as they relate to students, and the conduct of their course.
Privacy and confidentiality.

Student Responsibilities

WEA Sydney supports a standard of behaviour based on mutual respect for other people, their property and belief systems. No student has the right to disrupt the learning of another student. WEA Sydney reserves the right to exclude any course participant if it is deemed that the learning environment has been compromised.

Treat other WEA Sydney students, and staff, with respect and fairness, and not to exercise prejudice against any people with disability or special needs.
Behave in an acceptable and appropriate manner towards other students, and staff.
Provide notification to WEA Sydney of changes in their personal details.
Follow required safety procedures, as directed by WEA Sydney staff and tutors.
Read and abide by the information concerning enrolments/reimbursement/certificates contained within the WEA Sydney brochure and Code of Practice.
Refrain from behaviour which could be defined as anti-social (e.g. swearing, abuse) or which could pace at risk any other student or staff members.
Submit all required course work (e.g. assessments) by the due date, or negotiate an extension (prior to the due date) if circumstances require.
Not engage in plagiarism, collusion or other forms of illegal work assistance, in the completion of an assessment task.

Reimbursement & Voucher Policy

If a course is cancelled or postponed, WEA Sydney will issue you with a full refund or a credit voucher for your full payment or your enrolment can be transferred to another course.
If a course is recessed by WEA Sydney, you can be issued a partial refund or partial credit voucher for the session that you are unable to attend.
If you are unable to attend a course, a refund or credit voucher or transfer can be requested 15 days or more before the course is due to commence.
Refunds are not available if you are unable to attend a course that is due to start within 14 days or less. A family member’s illness and changes in personal or work circumstances are not covered by the Reimbursement & Voucher Policy.
Refunds will be processed within 14 days of a class cancellation or an approved application for refund.

If WEA Sydney cancels or postpones a course, you may request a transfer. If you transfer to a course of a lesser cost, WEA Sydney will reimburse the difference to you either through a refund or a credit voucher. If you wish to transfer to a course of a higher cost, you will need to pay the difference in course fees.
If you wish to transfer to another course within 14 days or less of your current course’s start date and the course is of a lower cost, you will not be reimbursed. If it is of a higher cost, you will need to pay the difference in course fees.
A course enrolment can be transferred to another person, unless stated otherwise.
If you enrol for the first time into a Language course and subsequently find that the class is not of a suitable level, a transfer or refund can be offered within 2 weeks of the start of the course.

WEA Sydney is not responsible for books or materials that you may have purchased for a course, or any personal cost or expenses incurred for attending a course.
WEA Sydney reserves the right to alter any of the published arrangements, either before or during the course, or to cancel or terminate a course.
WEA Sydney reserves the right to refuse enrolments as permitted by law.

Once a voucher has expired, it cannot be reissued.
If you choose to withdraw from a course, any voucher used to pay for that course cannot be reimbursed.
A credit voucher can only be reclaimed for a refund within 3 months from its date of issue.
Vouchers cannot be redeemed for cash.
A voucher cannot be used to pay for WEA Sydney membership or used as a donation to WEA Sydney.

Copyright

Information published on this website is restricted by the Commonwealth Copyright Act 1968 and other state and territory copyright Acts, unless stated otherwise. Information published on this website may be utilised for personal use or other uses to the extent as permitted by the Copyright Act 1968.

If intended for commercial use, written permission must be sought from WEA Sydney before reproducing information published on this website. WEA Sydney does not intentionally use any information owned by other individuals or organizations, however if you find any material on this website that represents a breach of the Copyright Act, please notify us by calling 02 9264 2781 or sending us an email.

Disclaimer

WEA Sydney has put its best effort into making sure that the information published on this website is accurate, reliable and current. However, visitors are encouraged to bring any error in the information to our attention. WEA Sydney will correct the errors as soon as possible. WEA Sydney reserves the right to make changes to any information published on this website at any time without notice. Visitors are advised that it will be completely their own decision whether to rely on this information or not.

WEA Sydney accepts no liability for any loss or damage a visitor suffers as a result of using or relying on any information published on this website. WEA Sydney may provide links to websites of other organisations via this website. Visitors are advised to use the information contained on these external websites at their own responsibility. WEA Sydney does not endorse or recommend the content and any application available on these sites.