Frequently Asked Questions

Here are the answers to some of the most commonly asked questions by current and prospective students. If there is a question that is not covered by the below, please contact us.

How do I enrol into a course?

You can enrol into a course or event by viewing our Courses or Events pages. Anyone 18 years old and above can enrol into our courses, there are no special qualifications or knowledge required for any course unless specified in the course description and there are no exams. For more information, visit our How to Enrol page.

I'm unable to enrol online, what are my options?

If you are unable to enrol on our website, please contact us by phone or by email. If you are enrolling by phone, we ask that you have your credit card (and concession card if applicable) details ready. WEA Sydney accepts all major credit cards (Amex/MasterCard/Visa).

What discounts or special offers are available?

Discounts and special offers where applicable are listed in our course catalogue and on the website. Discounted fees (including special offers) are calculated from the full fee of the course or event you are enrolling into. If you are eligible for a discount, you cannot combine additional discounts or special offers on top of your discounted fee. For more information, visit our Discounts & Special Offers page.

What are the term dates for WEA Sydney?

Our courses and events are split into 4 terms - Summer (January to April), Autumn (April to June), Winter (June to September), Spring (September to December). WEA Sydney is also closed on public holidays as shown on the NSW Government's website.

2023

Summer Pre-Term: Monday 16th January - Friday 27th January
Summer Term: Monday 30th January - Thursday 6th April
Autumn Pre-Term: Monday 11th April - Friday 21st April
Autumn Term: Monday 24th April - Friday 30th June
Winter Pre-Term: Monday 3rd July - Friday 14th July
Winter Term: Monday 17th July - Friday 22nd September
Spring Pre-Term: Monday 25th September - Friday 6th October
Spring Term: Monday 9th October - Friday 15th December

What are my rights and responsibilities as a student?

WEA Sydney supports a standard of behaviour based on mutual respect for other people, their property and belief systems. No student has the right to disrupt the learning of another student. WEA Sydney reserves the right to exclude any course participant if it is deemed that the learning environment has been compromised. For more information you can refer to the Student Handbook.

I'm no longer able to attend a class, what do I do?

Please contact WEA Sydney and we will go through your options available. Our reimbursement policy entitles you to a full refund if the class is not due to start in the next 15 days or more. For more information, visit our Enrolment Terms and Conditions page.

I'd like to come along to a session of the course before I enrol, is this an option?

No, all students must enrol into the course or event before attending.

What services are available to students with disabilities?

WEA Sydney recognises the need to guarantee that services are accessible to students with disabilities and has an accessible toilet located on the ground floor, lift access for mobility-disadvantaged students at the front entrance and two classrooms are also equipped with a hearing loop that transmits audio data. We also have a parking spot with direct access from the street level which can be booked by students with disabilities.

If you have any special needs in any of these areas that will require assistance, please tell us when you enrol by phone/person or fill out the relevant section on the online enrolment form. Relevant tutors are advised if a student with specific needs has enrolled into a class.

I have a Zoom class, what do I do?

You will need the Zoom Client for Meetings downloaded to your computer, or the Zoom app downloaded to your phone or tablet from the relevant App Store on your device prior to your class starting (Note: a Zoom account is not needed).

An email with the details to access the meeting will be sent by WEA Sydney at 7:00pm the night before the class starts. If you don't see the email in your inbox, check your spam/junk mail in case it accidentally went into there. If you do not have an email from WEA Sydney with your class details at all, please contact us and we will send them out to you.

In order to join the zoom meeting, all you need to do is click on the Join the Meeting link in the email or press Join Meeting on the zoom app and insert the Meeting ID, your name and Passcode in the boxes provided. If you are unsure if your device works, Zoom have a test meeting you can use to check if everything is working.

Please be advised that WEA Sydney can only provide limited technical support (such as re-sending meeting details), as students are expected to know the basics of how their device works and how to download and use apps on their device. For further troubleshooting, read our Student Zoom Guide which details how to solve most zoom issues.