Frequently Asked Questions

You can enrol into a course by viewing our Courses page or using the search function. Please note that only students who are 18 years old and above can enrol into our courses. There are no special qualifications or knowledge required for any course unless specified in the course description and there are no exams.

If you have to miss a session of your course, you can contact us and we will let the tutor know. If you have to withdraw from a course, please contact us by phone or email to let us know. If the course has already been confirmed to proceed or already commenced, we are unable to provide you with a refund.

For more information, visit our Policies and Statements page.

We check the viability of courses daily and notify you as soon as we have the minimum for it to commence. If the course is not able to run, we will inform you that it has been cancelled by phone and email.

There are no refunds once the course is confirmed to commence. For more information, visit our Refunds Policy page.

If you are unable to enrol on our website, please contact us by phone or by email. If you are enrolling by phone, we ask that you have your credit card details ready. WEA Sydney accepts all major credit cards (Amex/MasterCard/Visa).

Joining your online class is straightforward, and we’ll guide you along the way.

Before your class
Phone or tablets - please download the relevant app:

• Microsoft Team: Microsoft Teams - Apple Store / Microsoft Teams - Google Play Store
• Zoom: Zoom - Apple Store / Zoom - Google Play Store

Laptops / Desktops: You can join using your web browser. No app is required.

Check your email

You’ll receive an email from WEA Sydney with your joining link, meeting ID and passcode, usually within 48 hours before your course begins.

At class time

Click the link in your email and follow the prompts to join. If your course runs over multiple sessions, you’ll use the same link and login details each time.

Good to know

You don’t need to create an account with Microsoft Teams or Zoom to attend. If you need a hand getting set up, please feel free to contact us.

We offer a range of discounted course fees to support access to lifelong learning.

All discounted prices shown on our website and in our course catalogue are calculated from the full course fee. Only one discount can be applied per enrolment, and discounts cannot be combined.

To learn more about available discounts and eligibility, please visit ourDiscounts page or get in touch with our team.

We’re not able to offer trial or sit-in sessions.

If you’re unsure whether a course is right for you, please reach out.

. We’re always happy to talk through your options and help you find a class that feels like a good fit.

WEA Sydney is committed to creating a welcoming and accessible learning environment for everyone.

Our venue includes ramp and lift access at the front entrance, an accessible toilet on the ground floor, and a dedicated parking space with direct street access (available to book via reception).

If you have specific access needs or would benefit from additional support, please let us know when you enrol. This allows us to work with your tutor to ensure you feel comfortable and supported in your class.

If you’d like to discuss your needs before enrolling, please get in touch.

Some courses may require textbooks or materials, which are detailed in the course outline. These can be purchased through your preferred supplier.

Please note that WEA Sydney does not sell course materials or textbooks and is not responsible for any purchases or other costs incurred if a course is cancelled or if you withdraw.

You can download a copy of our brochure from the website or pick one up from our ground floor reception.

Yes, gift vouchers are available and make a thoughtful way to share the experience of learning. You can purchase them via our Vouchers page or by contacting our team.

Yes. Donations and bequests play an important role in supporting access to lifelong learning.

You can find more information on our Bequest and Donations page. If you’re considering a larger contribution, we’d be pleased to speak with you directly.

At WEA Sydney, we value a learning environment built on respect, curiosity and shared experience.

We ask all students to be mindful of others, their perspectives and the space we share. Behaviour that disrupts the learning of others is not acceptable, and we may ask participants to leave if the learning environment is affected.

You can find more detail in our Student Handbook.

Yes, we are a Registered Training Organisation currently offering Vocational Training courses and individual units alongside our broader program of lifelong learning.