Frequently Asked Questions

You can enrol via our Courses page or search function. Students must be 18+. No prior qualifications required unless stated. No exams.

If you cannot enrol online, please contact us by phone or email. Phone enrolments require credit card details. We accept Visa, MasterCard and Amex.

Contact us and we’ll notify your tutor. Withdrawals must be made by phone or email. No refunds once course is confirmed or commenced.

See our Policies and Statements.

We monitor enrolments daily. Once minimum numbers are reached, courses are confirmed. If cancelled, you will be notified by phone and email.

No refunds once course is confirmed. See Refunds Policy.

We offer discounts to support access to learning. Only one discount applies per enrolment.

See Discounts.

Before class: install Teams or Zoom on mobile. Desktop users can join via browser.

You’ll receive your link 48 hours before class.

Click the link at class time. No account required.

Contact us if you need help.

We provide ramps, lifts and accessible toilets.

Please advise us at enrolment so we can assist you.

We expect respectful participation in all learning environments.

See Student Handbook.

We do not offer trial classes. Please contact us to discuss options.

Some courses require materials, listed in course descriptions.

Download online or collect from reception.

Yes, via our Vouchers page.

Yes. See our Donations.

Yes, we are a Registered Training Organisation offering Vocational Training.