Terms and Conditions

By enrolling into a WEA Sydney course, students have acknowledged they have read the WEA Sydney Student Handbook and agree to abide by a series of basic rights and responsibilities, and understand the refund policy.

Student Rights

All students have the right to learn in a supportive environment.

Fair and respectful treatment from WEA Sydney staff and tutors in line with equity and antidiscrimination legislation, and WEA Sydney policies.
Access to WEA Sydney’s management, through our grievances procedure, to assist in any matters of concern.
Provision of and access to courses that recognise individual needs and learning styles.
Protection from harassment.
Procedure of appeal for a review of the results of a formal assessment.
The right to learn in a safe, professional and clean environment.
The presentation of courses, without additional or hidden costs, as advertised.
Free availability of information concerning enrolments, policies and procedures as they relate to students, and the conduct of their course.
Privacy and confidentiality.

Student Responsibilities

WEA Sydney supports a standard of behaviour based on mutual respect for other people, their property and belief systems. No student has the right to disrupt the learning of another student. WEA Sydney reserves the right to exclude any course participant if it is deemed that the learning environment has been compromised.

Treat other WEA Sydney students, and staff, with respect and fairness, and not to exercise prejudice against any people with disability or special needs.
Behave in an acceptable and appropriate manner towards other students, and staff.
Provide notification to WEA Sydney of changes in their personal details.
Follow required safety procedures, as directed by WEA Sydney staff and tutors.
Read and abide by the information concerning enrolments/reimbursement/certificates contained within the WEA Sydney brochure and Code of Practice.
Refrain from behaviour which could be defined as anti-social (e.g. swearing, abuse) or which could pace at risk any other student or staff members.
Submit all required course work (e.g. assessments) by the due date, or negotiate an extension (prior to the due date) if circumstances require.
Not engage in plagiarism, collusion or other forms of illegal work assistance, in the completion of an assessment task.

Refund Policy

If a course is cancelled:

You will be receive a full refund, which can be used to enrol in another course
If you enrol in a replacement course of lesser value, you will receive a refund for the difference
Any discounts applied to your original enrolment can be re-applied to a new enrolment within seven (7) days of the cancellation

If a course is rescheduled (before it begins):

You may request a full refund
If you cannot attend part of the rescheduled course, you may request a partial refund for the days you are unable to attend

Refunds are not available:

Once the course is confirmed to commence, or
If you choose to withdraw from a confirmed or ongoing class

Discounts:

Must be claimed at enrolment and cannot be applied or refunded afterwards

In the case of serious illness:

If you become seriously ill after enrolling in a course and it has not yet commenced, a refund will be considered
You may be requested to provide appropriate evidence
Other than in exceptional circumstances, a refund would not usually be considered once a course has commenced

General Information:

Refunds will be processed within 10 business days.
If you are a first-time student in a language course and find the level unsuitable, you may contact us within 10 business days of the course start date to:

Transfer to a more suitable level, or
Withdraw and request a partial or full refund

WEA Sydney is not responsible for any personal costs or materials you may have purchased for a course that is cancelled or has already commenced

WEA Sydney reserves the right to:

Change published course details before or during a course
Cancel or terminate a course
Refuse enrolments as permitted by law

Voucher Policy

Once a voucher has expired, it cannot be reissued.
If you choose to withdraw from a course, any voucher used to pay for that course cannot be reimbursed.
Vouchers cannot be redeemed for cash.
A voucher cannot be used to pay for WEA Sydney membership or used as a donation to WEA Sydney.

Copyright

Information published on this website is restricted by the Commonwealth Copyright Act 1968 and other state and territory copyright Acts, unless stated otherwise. Information published on this website may be utilised for personal use or other uses to the extent as permitted by the Copyright Act 1968.

If intended for commercial use, written permission must be sought from WEA Sydney before reproducing information published on this website. WEA Sydney does not intentionally use any information owned by other individuals or organisations, however if you find any material on this website that represents a breach of the Copyright Act, please notify us by calling 02 9264 2781 or sending us an email.

Disclaimer

WEA Sydney has put its best effort into making sure that the information published on this website is accurate, reliable and current. However, visitors are encouraged to bring any error in the information to our attention by contacting us and we will correct the errors as soon as possible. WEA Sydney reserves the right to make changes to any information published on this website at any time without notice. Visitors are advised that it will be completely their own decision whether to rely on this information or not.

WEA Sydney accepts no liability for any loss or damage a visitor suffers as a result of using or relying on any information published on this website. WEA Sydney may provide links to websites of other organisations via this website. Visitors are advised to use the information contained on these external websites at their own responsibility. WEA Sydney does not endorse or recommend the content and any application available on these sites.