Privacy Policy

WEA Sydney respects the privacy of students, staff, tutors, partners and members of the public. This Privacy Policy explains how WEA Sydney collects, stores, uses and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). As a Registered Training Organisation (RTO), WEA Sydney is also required to collect and report certain information to government agencies in accordance with national vocational education and training (VET) reporting requirements.

What Is Personal Information
Personal information is information or an opinion about an identified individual, or an individual who can reasonably be identified. Examples include:

name
contact details
date of birth
demographic information
employment details
education history
government identifiers (where required for training purposes)

What Information We Collect
WEA Sydney may collect personal information including:

name and contact details (address, email, phone)
date of birth and gender
language or cultural background
education history and qualifications
employment or occupation information
Unique Student Identifier (USI) where required for accredited training
enrolment and course participation details
payment details for course enrolment
feedback or survey responses

In some circumstances we may also collect information necessary to support learning access or reasonable adjustments, where voluntarily provided by the student.

Why We Collect Personal Information WEA Sydney collects personal information for purposes including: • processing course enrolments • delivering education and training services • assessing competency and issuing qualifications • communicating with students about courses or services • managing student records • improving our courses and services • complying with legal and regulatory requirements. As an RTO, WEA Sydney is required to collect and report training activity data in accordance with national VET reporting requirements (AVETMISS).

How We Collect Information Personal information may be collected through: • online enrolment forms • written forms or course registrations • email or telephone communication • our website • direct interaction with staff • surveys, feedback forms or event registrations • authorised third parties (where consent has been provided). How We Store and Protect Information WEA Sydney takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Security measures include: • secure electronic enrolment and student management systems • restricted staff access to personal records • secure storage of digital data • confidentiality obligations for staff and contractors. Where personal information is no longer required for lawful purposes, WEA Sydney will take reasonable steps to securely destroy or de-identify the information in accordance with record-keeping obligations. Student records relating to accredited training are retained in accordance with national VET record retention requirements. Disclosure of Personal Information WEA Sydney may disclose personal information to: • trainers and assessors delivering training • organisations providing services on our behalf (such as IT or administrative providers) • government or regulatory bodies where required by law • the National Centre for Vocational Education Research (NCVER) for VET data collection • other authorised agencies where required by legislation. Where possible, WEA Sydney ensures that third parties handling personal information are required to maintain appropriate privacy protections. WEA Sydney does not sell personal information. Marketing and Communications WEA Sydney may use contact details to provide information about: • courses and educational programs • events or activities • organisational updates. Marketing emails include an unsubscribe option, allowing individuals to opt out at any time. Overseas Disclosure WEA Sydney generally stores and manages personal information within Australia. If information is stored or processed by service providers located overseas (for example cloud-based systems), WEA Sydney will take reasonable steps to ensure the information is protected in accordance with Australian privacy laws. Access and Correction of Personal Information Individuals have the right to: • request access to personal information held about them • request correction of inaccurate or outdated information. Requests may be made by contacting WEA Sydney. Proof of identity may be required before access is granted. WEA Sydney will respond to requests within a reasonable timeframe. Privacy Complaints If you believe WEA Sydney has breached the Australian Privacy Principles, you may lodge a complaint with us. WEA Sydney will investigate the complaint and respond within a reasonable period. If you are not satisfied with the outcome, you may contact the: Office of the Australian Information Commissioner (OAIC) Phone: 1300 363 992 Website: https://www.oaic.gov.au Contact Privacy enquiries or requests regarding personal information can be directed to: WEA Sydney Email: info@weasydney.nsw.edu.au Website: www.weasydney.com.au