Refund Policy
If a course is cancelled:
- You will be receive a full refund, which can be used to enrol in another course
- If you enrol in a replacement course of lesser value, you will receive a refund for the difference
- Any discounts applied to your original enrolment can be re-applied to a new enrolment within seven (7) days of the cancellation
If a course is rescheduled (before it begins):
- You may request a full refund
- If you cannot attend part of the rescheduled course, you may request a partial refund for the days you are unable to attend
Refunds are not available:
- Once the course is confirmed to commence, or
- If you choose to withdraw from a confirmed or ongoing class
Discounts:
- Must be claimed at enrolment and cannot be applied or refunded afterwards
In the case of serious illness:
- If you become seriously ill after enrolling in a course and it has not yet commenced, a refund will be considered
- You may be requested to provide appropriate evidence
- Other than in exceptional circumstances, a refund would not usually be considered once a course has commenced
General Information:
- Refunds will be processed within 10 business days.
- If you are a first-time student in a language course and find the level unsuitable, you may contact us within 10 business days of the course start date to:
- Transfer to a more suitable level, or
- Withdraw and request a partial or full refund
- WEA Sydney is not responsible for any personal costs or materials you may have purchased for a course that is cancelled or has already commenced
WEA Sydney reserves the right to:
- Change published course details before or during a course
- Cancel or terminate a course
- Refuse enrolments as permitted by law