Does technology sometimes feel as though it is moving faster than you are? This course is designed to help you feel more capable and less overwhelmed in today’s digital world, whether you are navigating official websites, managing online tasks or trying to make sense of AI.

Rather than assuming prior knowledge, the course strips away jargon and focuses on the practical logic behind common digital challenges. Led in a supportive adult learning environment, it is ideal for anyone wanting more confidence, clarity and independence with everyday technology.

DELIVERY MODE

Online

COURSE OUTLINE

• Online Security: Learn to identify scams, manage passwords, and set up 2 Factor Authentication to protect your identity.
• Online Life Simplified: Confidently navigate essential government services.
• Use the Cloud: Understand how to save, find, and sync your photos and documents.
• Basic AI: Discover how AI tools like ChatGPT can help you boost your everyday productivity.
• Digital Communication: Learn the basics of Zoom and other online communication tools.

LEARNING OUTCOMES

By the end of this course, students will possess the practical skills and the critical mindset needed to navigate the modern world with independence and security. They will understand how to protect their identity, identify phishing scams, and implement digital security measures like multi-factor authentication. This foundation of safety will allow learners to manage their personal affairs through government platforms with less frustration.

Students will be able to organise their personal data by learning to store important documents and photos across the cloud, ensuring they can retrieve them on multiple devices. Learners will learn how to harness the power of AI assistants for digital tasks and solve everyday problems in seconds. Students will be able to engage in video conferencing and digital messaging with the required framing and clarity needed.

Learners will be able to troubleshoot technology using logic and a reflective mindset, solve basic technical challenges as they arise, and reduce their reliance on others for digital help. Students will know how to use these tools and understand the purpose behind them, building personal confidence.